It is true that the Oculus Quest headsets are one of the most advanced VR headsets on the market, but they are machines after all. Despite the high-tech nature of the Oculus Quest headsets, they are still not immune to technical problems. In this article, you will learn what you can do to fix your Oculus Quest 2 if it will not turn on.
How can I get my Oculus Quest 2 to turn on?
Oculus Quest software update
In some cases, Oculus Quest 2 malfunctions due to software updates that are stuck or interrupted. Insufficient storage space is often the cause of stuck updates. In this case, you should check the disc space as soon as possible. Additionally, during the process of updating the software, the Oculus Quest will not turn on. Therefore, you will need to leave it for a short time, and then check again.
The battery of the Oculus Quest 2 has overheated
Due to the fact that phones use a high amount of computation power and therefore produce more heat, the Oculus VR headset starts becoming overheated from time to time. This causes your battery to drain faster than usual, which in turn causes your screen to go black.
The proximity sensor has a fault
A proximity sensor is located just above the bridge of the nose on the Oculus Quest 2. It is able to detect if the headset is on your head or not by detecting the distance between it and your face. The system also converts the physical voltage into a readable display. The screen can appear black sometimes if it does not detect if the headset is strapped on. This could be due to damage, accumulated dirt, or a gap between the headset and the head.
If your Oculus Quest 2 is not turning on, here is how to fix it
Here’s what you can do to fix your Oculus Quest 2 black screen:
Charge the headset
Oculus Quest 2 will not function if the battery is insufficient, so you should power it up by connecting it to a USB charger. Oculus Quest 2 normally takes 2.5 hours to charge through a USB charger, so make sure your headset is charging properly before you use it.
The proximity sensor needs to be checked
You can check if your Oculus Quest 2 headset is working if you cover the sensor with your thumb and make sure it turns on. You can also check that the headset works normally if the sensor is covered by your thumb. Quest 2 works normally when the light passes through the foam insert, which indicates that there is a gap or damage in the sensor. If this is your problem, it would be wise to take out any custom modifications you have made. Modifications include silicon covers or custom foam pads. These modifications can interfere with the sensor’s ability to function properly. You can also clean the sensor with a dry microfiber cloth in order to eliminate any dirt that may have accumulated over time.
Reset the factory settings by performing this procedure
As a last resort after all other options have failed, a factory reset is the only way to go. However, before you do a factory reset, make sure to try all other possible methods. This is because it will wipe away all of your data, requiring you to download everything all over again. It will however resolve any issue you have with your headset. For example, if the Oculus quest does not work, you need to do this. Here is how to do that:
Through the headset, you can perform a factory reset
- The first thing you need to do is to press and hold the power button and the volume down button for 10 seconds until the boot screen appears on the headset.
- After that, you will have to navigate through the volume buttons to reach the factory reset option and click on the power button in order to confirm it.
- In a short period of time, your device will be restored to its original state, and it will turn on automatically.
Factory reset through the Oculus app
- You will need to open the Oculus mobile application on your phone.
- Once you have clicked the settings button in the bottom menu, you will be able to select the headset that is connected to your phone.
- In the More Settings section, select Factory Reset, and then click Reset.
Contact Oculus Support
Most of the time, a factory reset will resolve this issue, but if your headset is still not working, please contact Oculus support. In this case, the problem is most likely to occur due to hardware damage. Oculus Support can assist you if you submit a report. Please make sure you mention all the things you have already tried in the report. In this way, you will save yourself from the initial recommendations of the Oculus support team. They will be able to find the root cause of the problem more quickly.
I would like to conclude by saying the following:
The Oculus Quest 2 will not turn on due to a variety of reasons, such as corrupt software or damaged hardware. However, there are several things you can do to resolve it. However, if these methods do not work out, then you can contact Oculus support for assistance.
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